Welcome to Sri Lanka! Stepping off the airplane into Bandaranaike International Airport (BIA Katunayake) is the thrilling beginning of your island adventure. However, navigating a new international airport after a 10-hour flight can feel daunting if you don’t know what to expect.
This first-timer guide takes you step-by-step from disembarking the plane all the way into your private air-conditioned vehicle.
Step 1: Immigration & ETA Visa Verification
After following the arrival corridor signs, you will arrive at the main immigration hall. Make sure to have:
- Your passport with at least 6 months validity.
- Your approved Sri Lanka ETA (Electronic Travel Authorization) printout or digital confirmation.
- The arrival landing card (handed out on the plane or available at tables before the counters).
Step 2: Duty-Free & Luggage Collection
Once through immigration, you will pass through Sri Lanka’s uniquely famous duty-free electronics and liquor arcade. Continue straight to reach baggage carousels 1 through 6. Free airport luggage trolleys are available next to every carousel.
Step 3: Currency Exchange & Tourist SIM Cards
Before exiting into the public lobby, you will pass licensed currency exchange booths and telecom kiosks:
- Currency Exchange: Bank of Ceylon (BOC), Commercial Bank, and Sampath Bank offer competitive rates with zero commission. ATMs accepting Visa and Mastercard are also located here.
- Tourist SIM Cards: Dialog and Mobitel kiosks offer tourist packages (e.g., 20GB – 50GB data packages with local minutes for $10 – $15 USD). Activation takes only 3 minutes with your passport.
Step 4: Meeting Your Driver at the Arrival Lobby (Counter #05)
When you pass through the final customs green channel and enter the public Arrival Lobby, look for your chauffeur:
Ayubowan Taxi Official Meeting Point:
Our chauffeur will be standing in the arrival greeting enclosure holding a clean, personalized Ayubowan Taxi Nameboard with your full name.
Our 24/7 Airport Service Desk is located at: Arrival Terminal Lobby • Counter No. 05
Step 5: Sit Back and Enjoy the Journey
Your chauffeur will assist with loading all suitcases, open your doors into the air-conditioned car, offer cool bottled water, and transport you safely to your destination via the fastest expressway routes.
Have Questions or Flight Delayed?
Our 24/7 dispatch team monitors all incoming flights in real-time.